Following the Industry 4.0 vision of a full digitization of the industry, time-critical services and applications, allowing network infrastructures to deliver information with determinism and reliability, are becoming more and more relevant for a set of vertical sectors.

While several application domains are exploiting the added-value of analytics over various datasets to obtain actionable insights and drive decision making, the public policy management domain has not yet taken advantage of the full potential of the aforementioned analytics and data models.

This document details the strategy, the research needs, the critical importance of innovation in Artificial Intelligence and recommendations for future investments in Europe.